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84 results for "management systems"

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  • A Perspective on Deming’s Ideas

    Here is a long document looking at Deming’s ideas, written by Raphael Vitalo – Deming Revisited: The Real Quality Model for Commerce. The document explores Dr. Deming’s ideas in depth and provides the authors viewpoint. In my opinion, it is an interesting read. I would disagre...

    Tags: management systems, 14 points, articles, management concepts, management system

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  • Transforming Jet-Hot by Viewing the Organization as a System

    Guest post by John Hunter. Jet-Hot‘s story provides an example of applying Deming’s work to transform a real enterprise. Gordon McGilton and Dennis Sergent share evidence from their experience that will help others transform their enterprises by focusing on their system and aim. Jet-...

    Tags: management systems, systems thinking, video, case study, continual improvement, culture, Deming Research Seminar, flowchart, important, management system, manufacturing, organization as a system, quality tools, technology

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  • Product and Service Innovation is Driven by Customer Focused Organizations

    At the core of W. Edwards Deming’s philosophy is a focus on delighting customers, allowing everyone to contribute what they have to offer and continually improving. In order to bring about great results certain knowledge and strategies are useful. So things like learning to view the organi...

    Tags: customer focus, management systems, innovation, management system, quotes

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  • The value of dignity in work – give or take 6 minutes

          Monitoring employees’ time in the restroom is not okay. If you believe monitoring employees’ time in the restroom will materially improve your company’s bottom line, refer to item #1, and please keep reading. Item 1 should go without saying. Serious...

    Tags: Dr. Deming, management systems, psychology, respect for people, Uncategorized, culture, managing people, organization as a system

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  • Leadership Principles of Dr. W. Edwards Deming, Presentation by Joyce Orsini

    In this presentation at the Reliability Conference Joyce Orsini discusses the Leadership Principles of Dr. W. Edwards Deming. Joyce in an emeritus Board Member of The W. Edwards Deming Institute, editor of The Essential Deming, and Director of the former Deming Scholars MBA Program at Fordham Uni...

    Tags: continual improvement, management systems, psychology, video, Dr. Deming, leadership, management system, motivation, red bead experiment, webcasts

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  • Minimize Total Cost

    End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Point 4 in Dr. W. Edwards Deming’s 14 Points for Management This point is one of the less contro...

    Tags: management systems, systems thinking, 14 points, cost cutting, organization as a system, short term thinking, suppliers

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  • My First Trip To Japan by Peter Scholtes

    The Philadelphia Area Council for Excellence organized a tour to visit businesses Japan in 1985 and learn from them. 38 people participated in the trip including Peter Scholtes; William Hunter (my father); Brian and Laurel Joiner; Myron Tribus; and David and Carole Schwinn (David and Carole are p...

    Tags: Dr. Deming, management systems, respect for people, business, Japan, management, organization as a system, quality tools

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  • Break Down Barriers Between Departments

    Some of W. Edwards Deming’s 14 obligations of management have opponents that argue the reverse is wise. Some believe it is good to “motivate” people by making them fearful, for example. Others believe in selecting suppliers for the moment based on whoever gives the cheapest quot...

    Tags: management systems, 14 points, cooperation, culture, management concepts, organization as a system, teams

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  • Are you a systems thinker? (Part 1)

    Post by Bill Bellows A few decades before The Big Bang Theory introduced television audiences to fictional theoretical physicist Sheldon Cooper, with guest appearances by Stephen Hawking, astronomer Carl Sagan was one of the most well-known non-fictional US scientists.   Amongst Sagan&r...

    Tags: Dr. Deming, management systems, systems thinking, The W. Edwards Deming Institute, Uncategorized, management, management system, organization as a system

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  • Using Outdated Management Practices Can Be Very Costly

    Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014), Distorting the System, Distorting the Data or Improving the System (2013), Dr. Deming on the problems with targets or goals. Wells Farg...

    Tags: data, management systems, process thinking, blame, fear, goals, management, organization as a system, psychology, quota, sales, targets

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