Real Reason Shoppers Are Not Returning

Real Reason Shoppers Are Not Returning

By Discovery Lean Six Sigma

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Malls are closing. Retail stores are fighting to stay afloat. Analysts expect that more than 6,000 stores will close in 2019. More than 40,000 employees are expected to be laid off. The blame is often cast on the new digital retail experience. Yes, the way a consumer shops is radically different than even just a ...



Original: https://www.innovationexcellence.com/blog/2019/09/11/real-reason-shoppers-are-not-returning/
By: Shep Hyken
Posted: September 11, 2019, 12:00 pm

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