Book Review: Be a Frontline H.E.R.O.

Book Review: Be a Frontline H.E.R.O.

By Discovery Lean Six Sigma

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Do you know someone who was very good at their job, and as a result was promoted into management without any people training? Maybe you’ve promoted an employee into management assuming they could hack it. Despite our best intentions, truth of the matter is most managers are not equipped to handle the people piece. Dr. Cyndi Laurin, author of Be a Frontline HERO: A Parable to Propel your Job and Life, a new book providing simple and accessible frontline management tools, tells a story we can all...

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Original: http://feedproxy.google.com/~r/ALeanJourney/~3/CNuGtkRj1Ks/book-review-be-frontline-hero.html
By: Tim McMahon
Posted: July 22, 2019, 10:00 am

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