GA 275 | Leading vs. Serving with Sarah Tilkens

GA 275 | Leading vs. Serving with Sarah Tilkens

By Steven Bonacorsi

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This week’s guest is Sarah Tilkens. A Lean Manufacturing Leader at GE Healthcare, Sarah and Ron discussed the differences between mentoring, coaching, leading, and serving. A MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote that inspires Sarah (1:53)
  • Sarah’s background (2:33)
  • How her mentors have impacted her (5:37)
  • What makes a good mentor (8:06)
  • The subtle differences in leadership relationships (11:10)
  • About the lean construction movement (13:15)
  • Sarah’s role at GE Healthcare (15:18)
  • About their lean daily management system (17:27)
  • Finding your rhythm of leading and coaching (19:03)
  • Leading vs. serving others (20:49)
  • The importance of communicating the “Why?” (25:15)
  • What’s next for Sarah (27:34)
  • Sarah’s advice (30:31)

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What Do You Think?

How have your mentors impacted you? How do you think you’ve impacted those you’ve mentored?

By: Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy
Posted: July 11, 2019, 10:00 am

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Steven Bonacorsi

Steven Bonacorsi is the Founder of the Lean Six Sigma Group, President of ISLSS, and Lean Six Sigma Master Black Belt

Steven Bonacorsi, President at the International Standard for Lean Six Sigma (ISLSS)
- Master Black Belt in Lean Six Sigma Methodology.
- Expert in Kaizen event for rapid project execution.
- Certified PMP (Project Management Professional)
- Masters in Business Administration (MBA)
- Masters in Computer Information Systems (MS-CIS)
- Numerous IT certifications.
- Over 20 years of Professional Business Consulting experience at the C-Level.
Executive Master Black Belt leading $ billion business transformation projects globally in multiple Industries. I am a leader who delivers results.