Using KT Process for Incident Management

Using KT Process for Incident Management

By Discovery Lean Six Sigma

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Each incident represents a disruption to your operations. An effective management process used consistently can help improve service desk and IT support team efficiency by as much as 20%. Learn more…

 




Original: http://www.kepner-tregoe.com/blog/using-kt-process-for-incident-management/
Posted: April 24, 2019, 4:00 am

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