Webinar | How One Community Hospital is Creating a Culture of Continuous Improvement

Webinar | How One Community Hospital is Creating a Culture of Continuous Improvement

By Discovery Lean Six Sigma

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Recently, our very own Senior Advisor, Mark Graban had the opportunity to chat with Mike McGowan, Director of Process Excellence at Marietta Memorial Hospital. Mike has worked as a Medical Technologist, Chemistry Supervisor, Laboratory Director, and Senior Director in healthcare for the last 35 years spending most of that time at Marietta Memorial Hospital. He is a Lean Six Sigma black belt and is a 2014 graduate of The Ohio State University with a Master’s Degree in Business Operational Excellence.

Their conversation centered on how Marietta Memorial Hospital System uses training and five specific roles to build and spread a culture of continuous improvement. Mike shared what their organization does well and where there are still opportunities for improvement. He also reflected on the leadership behaviors necessary to achieve cultural change. This post is a recap of their conversation.

View the Webinar:

 

How One Community Hospital is Creating a Culture of Continuous Improvement

Presented by Mike McGowan, Director of Process Excellence at 
Marietta Memorial Hospital

 Watch Now

  • Learn how Memorial Health System uses training and five specific roles to build and spread a culture of continuous improvement
  • Hear what MHS has done well and where we could improve
  • Discuss the leadership behaviors necessary to accomplish a culture change

 





Original: https://blog.kainexus.com/continuous-improvement-software/solutions/get-started-with-continuous-improvement/community-hospital/webinar/preview
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Posted: March 21, 2019, 11:43 am

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