5 Principles of a High Reliability Organization (HRO)

5 Principles of a High Reliability Organization (HRO)

By Discovery Lean Six Sigma

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 A high-reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes despite a high level of risk and complexity. Specific examples that have been studied, most famously by researchers Karl Weick and Kathleen Sutcliffe, include nuclear power plants, air traffic control systems, and naval aircraft carriers. Recently healthcare organizations have moved to adopt the HRO mindset as well. In each case, even a minor error could have catastrophic consequences.

Original: https://blog.kainexus.com/improvement-disciplines/hro/5-principles
Posted: March 18, 2019, 2:13 pm

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