On the Mend / Perfecting Patient Journeys Set

On the Mend / Perfecting Patient Journeys Set

By Discovery Lean Six Sigma

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In On the Mend: Revolutionizing Healthcare to Save Lives and Transform
the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A.
Gerard, PhD, its chief learning officer, candidly describe the triumphs
and stumbles of a seven-year journey to lean healthcare, an effort that
continues today and that has slashed medical errors, improved patient
outcomes, raised staff morale, and saved $27



Original: https://www.lean.org/p/422
Posted: December 19, 2018, 10:02 pm

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