Q&A With Mark Graban - Measures of Success

Q&A With Mark Graban - Measures of Success

By Discovery Lean Six Sigma

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Organizations depend on metrics for their business. Question is, are they helping people do the right things? Or, encouraging them to overreact to every uptick, downturn, and change?

Mark Graban, author of, Measures of Success, shows a better way to chart and manage your metrics, in any organization or setting. For your business processes and activities, you need to know what’s working, what’s not, and what to change. And why. Then, you can determine what to stop doing, what to start doing,...

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Original: http://feedproxy.google.com/~r/ALeanJourney/~3/VjjOZxDM1aM/q-with-mark-graban-measures-of-success.html
By: Tim McMahon
Posted: December 5, 2018, 11:00 am

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