Mapping Experiences

Mapping Experiences

Recently I had the opportunity to interview Jim Kalbach, author of the interesting book Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams. Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently the Head of Consulting and Education with MURAL, ...



Original: https://www.innovationexcellence.com/blog/2018/11/28/mapping-experiences/
By: Innovation Excellence
Posted: November 28, 2018, 12:00 pm

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