GA 235 | How to Embody the Spirit of Toyota with Jess Orr

GA 235 | How to Embody the Spirit of Toyota with Jess Orr

By Steven Bonacorsi

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This week’s guest is former Toyota employee Jess Orr. Jess reflected on her time there by sharing their “10 Attitudes” with us, which really capture the overall spirit of Toyota. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • Jess’s background (2:53)
  • One of her favorite quotes (4:34)
  • How she discovered this list (5:38)
  • The first attitude (8:27)
  • The second attitude (11:20)
  • The third attitude (13:43)
  • The fourth attitude (18:35)
  • The fifth attitude (22:20)
  • Why the list uses English and Japanese terminology (25:20)
  • The sixth attitude (27:29)
  • The seventh attitude (29:52)
  • The eighth attitude (33:45)
  • The ninth attitude (38:28)
  • The tenth attitude (40:32)
  • Jess’s final words of wisdom (43:45)

Podcast Resources

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What Do You Think?

Which one of the 10 Attitudes resonates with you the most? Why?




Original: https://blog.gembaacademy.com/2018/10/04/ga-235-how-to-embody-the-spirit-of-toyota-with-jess-orr/
By: Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy
Posted: October 4, 2018, 10:00 am

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Steven Bonacorsi

Steven Bonacorsi is the Founder of the Lean Six Sigma Group, President of ISLSS, and Lean Six Sigma Master Black Belt

Steven Bonacorsi, President at the International Standard for Lean Six Sigma (ISLSS)
- Master Black Belt in Lean Six Sigma Methodology.
- Expert in Kaizen event for rapid project execution.
- Certified PMP (Project Management Professional)
- Masters in Business Administration (MBA)
- Masters in Computer Information Systems (MS-CIS)
- Numerous IT certifications.
- Over 20 years of Professional Business Consulting experience at the C-Level.
Executive Master Black Belt leading $ billion business transformation projects globally in multiple Industries. I am a leader who delivers results.