How to solve problems when you don’t know where to start.

How to solve problems when you don’t know where to start.

By Discovery Lean Six Sigma

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Problem solving can often feel overwhelming and sometimes chaotic – a complex series of moving pieces and personalities.  Imagine receiving a call from your boss.  She informs you that there is a serious issue but is confident that as the subject-matter expert, you will quickly resolve the problem.  Amid a crisis it is always advisable to take a step back, quickly assess the situation, and ensure you completely understand the issue.  Make sure you understand the real problem before jumping into action and potentially adding additional fuel to the fire.




Original: http://www.kepner-tregoe.com/blog/how-to-solve-problems-when-you-done28099t-know-where-to-start/
Posted: August 29, 2018, 4:00 am

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