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Across a multitude of industries, many organizations around the world have adopted Six Sigma methodologies to their operations in order to reduce waste and make them more efficient. From government agencies to healthcare and even aviation, leaders have discovered that Six Sigma tools and techniques provide huge benefits to their organizations.
No matter the industry or field, all businesses and organizations have processes that are behind their day-to-day operations. If there is to be measurable and sustained improvement of these processes, then Six Sigma is one of the best ways to provide tangible results.
Although many people are unlikely to associate Six Sigma with academia, many institutions of higher learning around the globe, facing ever tighter budgets, are starting to realize the importance of the Six Sigma methodology.
Why Universities Are Adopting Six Sigma
Maintaining quality in the field of higher education has become an important issue because of the higher demands placed on institutions by stakeholders as well as the competitive environment that universities operate within. While Six Sigma has seen widespread and successful implementation in the improvement of product and service industries, it is a concept that has only recently been adopted by higher education institutions.
In order to gain an understanding of how Six Sigma can be implemented for the improvement of higher education processes and to achieve quality, there are a number of models offered. These include Six Sigma principles which include reduction of waste and improvement of processes, both of which are closely aligned with the university mission and related accreditation bodies.
The Six Sigma Process
Of the several different approaches used in the achievement of Six Sigma levels of quality, the Define-Measure-Analyze-Improve-Control methodology is the most important and lies is the basis on which the whole process is built.
Conclusion
The key outtake from higher education should be the success of students through the provision of high quality education. The failure of a student who has been subject to the process should be considered to be a process defect. Defects are remedied by applying Six Sigma principles to every facet of the higher education institution including the staff, help desk, recruiting office, IT support and related colleges, among others.
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Original: https://www.shmula.com/improving-quality-process-at-a-university-using-six-sigma/26630/
By: Shmula Contributor
Posted: July 25, 2018, 3:00 pm
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