When front-line employees open the eyes of management

When front-line employees open the eyes of management

By Discovery Lean Six Sigma

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NHS Highland lean healthcareINTERVIEW – The CEO of a Scottish health board takes us through the organization’s long lean journey, reminding us that allowing people to take the initiative often leads to the most impressive discoveries.




Original: http://planet-lean.com/when-front-line-employees-open-the-eyes-of-management
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Posted: July 9, 2018, 4:30 am

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