Going to the Gemba with Anthony Bourdain

Going to the Gemba with Anthony Bourdain

By Discovery Lean Six Sigma

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It seems that the more places I see and experience, the bigger I realize the world to be. The more I become aware of, the more I realize how relatively little I know of it, how many places I have still to go, how much more there is to learn. Maybe that’s enlightenment enough – to know that there is no final resting place of the mind, no moment of smug clarity. Perhaps wisdom, at least for me, means realizing how small I am, and unwise, and how far I have yet to go.
– Anthony Bourdain

Forty-five years ago, my parents uprooted our family from a comfortable existence in west Texas and moved to Peru, which at the time was in the middle of a military dictatorship. This was before the internet and Amazon, news and our usual comforts were hard to come by, and the heavily-armed police on every corner were a little disturbing. My sister and I weren’t exactly thrilled about leaving our friends and first world problems, nor did we appreciate seven years of visiting probably every nook and cranny in Latin America.

Now I am very, very thankful. The experience gave me a perspective of the world that has proven invaluable in life and my career, as well as a wanderlust that has led me to visit over 65 countries. I always encourage people to go overseas with their kids, even if just for a visit, as the experience is truly life-changing.

There were a lot of Americans in Peru at the time, thanks to the oil and copper industries, and we attended a large American school. I was on the swim team, which was often like a mini Olympics – we competed against the British, Japanese, and German schools. But we didn’t just hobnob with expats – my parents insisted that we spend a lot of time with typical Peruvians, at all levels of the socioeconomic scale. We’d take long trips on back roads through small villages, spend a Sunday afternoon tramping through a slum trying to find a furniture woodworker, and go to parties at the homes of dad’s local staff.

My wife and I have carried that concept with us when we travel – domestic and overseas. Instead of spending weeks planning how we’re going to hit all the tourist hot spots, we’ll often do a quick scan of a guide book on the plane over and perhaps a quick traditional tour the first day. Then we spend the rest of our time off the beaten path, trying to learn how typical people live. Yes, we miss a lot of museums, but I think we gain a more real understanding of the locale.

Some memories are truly special. We’ll always remember spending Christmas at an orphanage in Panama, sipping tea with villagers in the high mountains of Bhutan, touching old bullet holes in the walls of a new yoga studio in Bosnia-Herzegovina, visiting a hospital in Tanzania (that happens to apply lean principles – see the impromptu video series I filmed for Gemba Academy!), having a beer while listening to a concert in a small beach town in Cuba, and contemplating the incredible violence of years past while having a sunset drink at a café on the Mekong River in Laos.

The experiences change you. They are truly a gemba, as value is created there both for the local people and for us in terms of accurate perspectives on the world. Reality is often far different from what many people think it is, especially in the U.S. where so few people travel outside of the country, let alone continent. Sort of like running a factory from a conference room instead of visiting the shop floor.

The walls of our home are filled with photos of our travels, almost all with people. The old man in the photo above, taken in Dhulikhel outside of Kathmandu in Nepal, still haunts me. Take a moment and really look at the leathered skin, the tired eyes, and the gnarled hands.  You can almost feel the extreme hardship he’s endured. When I face a struggle I remember people like him and realize, again, how blessed I am to have the pure luck to be born where I was.

The passing of Anthony Bourdain in early June impacted me more than the death of any other celebrity, perhaps because I don’t really watch mindless TV or keep up with celebrities. Bourdain was an exception. We shared his love of food and travel, and especially how he went out of his way to connect with the local culture.

Over eleven seasons his Parts Unknown series visited 100 locations. Oftentimes we had already been where he went and could relive the experience, but several times he added new places to our wanderlist.

Lots has been written on how Bourdain struggled with his own demons. Maybe that’s why Bourdain was able to connect with people, creating real understanding, empathy, and compassion. And that’s why my wife and I connected with Bourdain’s show. In his travels he found what we also seek when we explore the world: a true understanding of the lives of people.

As Dave Infante wrote in his tribute to Anthony Bourdain,

We live in strange, dark times that often seem bereft of fellow-feeling. For many (me included), Bourdain was an ideal of how empathy and curiosity could be wielded against the world’s ignorance and fearfulness. He felt deeply. Now he’s gone, and we’re still here. We need to be people who feel things deeply. We need to interrogate our assumptions about the world and the strangers in it. We need to try to know each other.

Rest in peace, Anthony. Thanks for inspiring us to discover and connect with real people.

Original: http://kevinmeyer.com/blog/2018/06/going-to-the-gemba-with-anthony-bourdain.html
By: Kevin Meyer
Posted: June 27, 2018, 5:27 am

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