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The Fire Department transforming itself and its city
INTERVIEW – Is “lean fire-fighting” an oxymoron? It isn’t if you are the Grand Rapids Fire Department, which has not only turned itself around but is also leading a city-wide lean transformation.
Original: http://planet-lean.com/the-fire-department-transforming-itself-and-its-city
By: Brad Brown
Posted: May 25, 2018, 4:30 am
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