How Can We Evaluate the Success of our Continuous Improvement Department?

How Can We Evaluate the Success of our Continuous Improvement Department?

By Discovery Lean Six Sigma

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How Can We Evaluate the Success of our Continuous Improvement Department?
We love answering questions in our "Ask Us Anything" video series, but sometimes we get questions that are best answered in a blog post.

Here is a question from somebody in our KaiNexus community who works in a healthcare system:

"In our Continuous Improvement department, we are often evaluating and re-evaluating how we measure the success of what it is that we do. It honestly can be a struggle sometimes, and we want to better convey it to our senior leadership and especially how it aligns with our strategic objectives year-to-year.

Some things are easier [to measure] than others.

For instance,  Kaizen events - we can get a good idea of our success with how many of our action plans were closed out and other sustainment checks. The other things - coaching, teaching, being a mentor, project management, etc. - are much harder to gauge and really "measure."

I was curious - what are the ways you know of and have researched that are great measures of success in a continuous improvement or process improvement department?"  





Original: https://blog.kainexus.com/continuous-improvement-leadership/how-can-we-evaluate-the-success-of-our-continuous-improvement-department
By: Mark Graban
Posted: February 22, 2018, 3:23 pm

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