[VIDEO] RCA – The 5 Whys and the Fishbone Diagram

[VIDEO] RCA – The 5 Whys and the Fishbone Diagram

By Discovery Lean Six Sigma

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[VIDEO] RCA – The 5 Whys and the Fishbone Diagram

A root cause analysis (RCA) is a means to get to the bottom of a problem or unexpected event. Root cause analyses are important to undertake when your project or product is not what was expected. Root cause analyses aim at improving products or processes – quality – and they must be undertaken in systematic ways in order to be effective. There are several tools involved with RCA; this video takes a look at the 5 Whys and Fishbone Diagram.

Checkout this informative and educational video!

 

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Original: http://www.shmula.com/video-rca-the-5-whys-and-fishbone-diagram/25301/
By: Shmula
Posted: January 22, 2018, 11:04 pm

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