PEX Network | Process Excellence Network: Ep.33: Dana Wilson, Comcast

PEX Network | Process Excellence Network: Ep.33: Dana Wilson, Comcast

By Steven Bonacorsi

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Recorded at OPEX San Diego, Vice President Customer Assurance for Comcast Dana Wilson joins us and shares that very early on in her life she had a love of math science and engineering. She went to Drexel University and majored in chemical engineering. She graduated and became a process engineer at Philadelphia Gas Works. And it was there that she realized that in any new situation you have to become a student. She seeks to educate herself before doing what’s next. After working as a chemical engineer at Dow, she became a six sigma black belt where she found a way to bridge the technical acumen she had while developing leadership skills. After running process improvement for the city of Philadelphia, Dana worked on the Olympics for Comcast eventually landing in CX.

Posted: December 6, 2017, 4:01 am

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Steven Bonacorsi

Steven Bonacorsi is the Founder of the Lean Six Sigma Group, President of ISLSS, and Lean Six Sigma Master Black Belt

Steven Bonacorsi, President at the International Standard for Lean Six Sigma (ISLSS)
- Master Black Belt in Lean Six Sigma Methodology.
- Expert in Kaizen event for rapid project execution.
- Certified PMP (Project Management Professional)
- Masters in Business Administration (MBA)
- Masters in Computer Information Systems (MS-CIS)
- Numerous IT certifications.
- Over 20 years of Professional Business Consulting experience at the C-Level.
Executive Master Black Belt leading $ billion business transformation projects globally in multiple Industries. I am a leader who delivers results.