How automation is making problem-solving in IT more difficult

How automation is making problem-solving in IT more difficult

By Discovery Lean Six Sigma

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Modern IT environments evolve quickly and IT staff have a limited time to reproduce and solve problems when they are encountered. To diagnose problems, IT staff need a robust and well-structured methodology to help them quickly survey the environment, identify what is important and initiate action.



Original: http://www.kepner-tregoe.com/blog/how-automation-is-making-problem-solving-in-it-more-difficult/
Posted: November 27, 2017, 4:00 pm

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