Oh Snap! Somebody just broke the Internet!

Oh Snap! Somebody just broke the Internet!

By Discovery Lean Six Sigma

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The recent internet outage provides an opportunity for Level 3 (and other companies observing) to review their service management processes with a critical eye. Implementing better problem-solving processes from Kepner-Tregoe could have helped avoid this outage



Original: http://www.kepner-tregoe.com/blog/oh-snap-somebody-just-broke-the-internet/
Posted: November 16, 2017, 4:00 pm

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Discovery Lean Six Sigma

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