If a measure is important enough, it will get managed

If a measure is important enough, it will get managed

By Discovery Lean Six Sigma

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If a measure is important enough, it will get managed

It is not the KPIs that you define that matter, what matters are the KPIs you use to make decisions. Instead of starting your metrics journey asking “what can we measure?”, consider starting with “what problem are we trying to solve?”



Original: http://www.kepner-tregoe.com/blog/if-a-measure-is-important-enough-it-will-get-managed/
Posted: October 13, 2017, 3:00 pm

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