As a facilitator, how much do I have to know about an area targeted for improvement?

As a facilitator, how much do I have to know about an area targeted for improvement?

By Discovery Lean Six Sigma

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Dear Gemba Coach,As a lean "facilitator" in my organization,
how important is it to gain a deep understanding of the "area"
that is being analyzed. Do you spend a lot of time just becoming
familiar with the area so that you can do experiments, etc....?



Original: https://www.lean.org/e/?b=3546
Posted: October 2, 2017, 12:00 am

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