GA 182 | How to Use the “5 Why” Method with Jon Miller

GA 182 | How to Use the “5 Why” Method with Jon Miller

By Steven Bonacorsi

0/5 stars (0 votes)

GA 182 | How to Use the “5 Why” Method with Jon Miller

This week’s guest is GA Co-Founder Jon Miller. Jon explained the “5 Why” method and how it can be used to effectively determine root causes and solve problems. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • What Jon has been up to (4:10)
  • About 5 Why (5:51)
  • An anecdote about Jeff Bezos (8:59)
  • Other examples of 5 Why in action (11:21)
  • The best way to use 5 Why (16:22)
  • What happens is there multiple root causes (19:25)
  • Errors that can occur during 5 Why (22:05)
  • The importance of seeing for yourself (26:55)
  • Final words of wisdom (29:57)

Podcast Resources

Join Us at AME Boston

The 2017 International AME Conference is taking place in Boston from October 9th to the 13th. Come meet the Gemba Academy team and experience the world’s largest lean and continuous improvement conference. Use promo code Gemba10 to receive 10% off your registration. Learn more here.

We’re also having our annual AME cocktail party, and this year the location is pretty spectacular. RSVP here.

Subscribe & Never Miss New Episodes!

Click to Subscribe in iTunes

If you enjoyed this podcast please be sure to subscribe on iTunes. Once you’re a subscriber all new episodes will be downloaded to your iTunes account and smartphone.

The easiest way for iPhone users to listen to the show is via the free, and incredible, Podcast app.

You can download it here. CLICK HERE to subscribe to the Gemba Academy podcast on iTunes.

You can also subscribe via Stitcher which is definitely Android friendly.

What Do You Think?

Do you use the “5 Why” method? Share an example.

By: Jessica Bush
Posted: September 28, 2017, 10:00 am

comments powered by Disqus

Steven Bonacorsi

Steven Bonacorsi is the Founder of the Lean Six Sigma Group, President of ISLSS, and Lean Six Sigma Master Black Belt

Steven Bonacorsi, President at the International Standard for Lean Six Sigma (ISLSS)
- Master Black Belt in Lean Six Sigma Methodology.
- Expert in Kaizen event for rapid project execution.
- Certified PMP (Project Management Professional)
- Masters in Business Administration (MBA)
- Masters in Computer Information Systems (MS-CIS)
- Numerous IT certifications.
- Over 20 years of Professional Business Consulting experience at the C-Level.
Executive Master Black Belt leading $ billion business transformation projects globally in multiple Industries. I am a leader who delivers results.