Investing in Your Customer Experience Team is Always a Good Idea

Investing in Your Customer Experience Team is Always a Good Idea

By Discovery Lean Six Sigma

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Investing in Your Customer Experience Team is Always a Good Idea
 

We’ve all heard the phrase “the customer is always right” at least once before. Maybe it was while you were in the check-out line in a store, or eating in a restaurant, or even just passing by a street vendor. There are an endless number of situations where the phrase would certainly apply, but, none more so than when working with a SaaS company - especially one practicing continuous improvement.





Original: https://blog.kainexus.com/continuous-improvement/investing-in-your-customer-experience-team-is-always-a-good-idea
By: Jake Sussman
Posted: August 25, 2017, 11:12 am

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