GA 177 | How to Think Like Toyota with Tracey and Ernie Richardson

GA 177 | How to Think Like Toyota with Tracey and Ernie Richardson

By Steven Bonacorsi

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GA 177 | How to Think Like Toyota with Tracey and Ernie Richardson

This week’s guests are Tracey and Ernie Richardson. Tracey and Ernie talked about their new book The Toyota Engagement Equation and about their personal lean journeys. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • Their backgrounds (5:37)
  • Why they wrote The Toyota Engagement Equation (9:17)
  • The structure of the book (13:04)
  • About the hiring processes at Toyota (15:33)
  • The behavioral questions (17:49)
  • A story about Ernie and Mr. Cho (20:21)
  • What Ernie felt afterwards (22:32)
  • A story about Tracey and Mr. Cho (24:38)
  • About the book’s title (27:49)
  • What they would change (34:32)

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What Do You Think?

What else can we learn from Toyota?





Original: http://blog.gembaacademy.com/2017/08/24/ga-177-how-to-think-like-toyota-with-tracey-and-ernie-richardson/
By: Jessica Bush
Posted: August 24, 2017, 10:00 am

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Steven Bonacorsi

Steven Bonacorsi is the Founder of the Lean Six Sigma Group, President of ISLSS, and Lean Six Sigma Master Black Belt

Steven Bonacorsi, President at the International Standard for Lean Six Sigma (ISLSS)
- Master Black Belt in Lean Six Sigma Methodology.
- Expert in Kaizen event for rapid project execution.
- Certified PMP (Project Management Professional)
- Masters in Business Administration (MBA)
- Masters in Computer Information Systems (MS-CIS)
- Numerous IT certifications.
- Over 20 years of Professional Business Consulting experience at the C-Level.
Executive Master Black Belt leading $ billion business transformation projects globally in multiple Industries. I am a leader who delivers results.