Real Respect Feels Like Knowing You’re Being Heard

Real Respect Feels Like Knowing You’re Being Heard

By Discovery Lean Six Sigma

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Real Respect Feels Like Knowing You’re Being Heard

"A simple fact of human nature: we listen all the time but we seldom pay real attention to what we are hearing," writes David Verble. And that's a problem in lean, because nothing demonstrates respect more than listening to your people. Inspired by his experiences working with Fujio Cho, David shares some tips for showing respect as a listener.



Original: https://www.lean.org/lp/775

By: David Verble
Posted: August 23, 2017, 12:00 am

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