Beware of the Logical Thinking Process apparent simplicity

Beware of the Logical Thinking Process apparent simplicity

By Discovery Lean Six Sigma

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It happens often with methods and tools that look simple: people giving it a try think they master the subject when in reality they more or less failed with their trial. It is not different with the Logical Thinking Process.

The Current Reality Tree is maybe one of the logic trees the most attractive to rookies. The classic Theory of Constraints’ Thinking Processes as well as Bill Dettmer’s Logical Thinking Process propose a structured and step-by-step approach to go from gathering “undesirable effects” or UDEs to revealing the root causes via a Current Reality Tree (CRT).

Even so the two approaches have slight differences, they follow the same construction and analysis pattern and both the stress the need to build the CRT with the mandatory logical soundness. Therefore there are rules to follow as well as a check process called the Categories of Legitimate Reservations (CLR).

Alas, what most people recall is that the Current Reality Tree is built by connecting UDEs with cause-and-effect sufficiency logic relations using a simple if…then… verbalization. Then, look at the bottom of the tree and somewhere there lies the mother cause of all evil. Kill this root cause and the whole tree of negative consequences will collapse. Tada, job done.

The apparent simplicity of building a CRT and some overconfidence, mixed with the laziness to go through thorough checking ends up with disappointing trees which are not logically robust.

Besides the risk of failing to find the right causes to problems and consequently proposing inappropriate solutions, the analysts may be taken by surprise by someone listening to their brilliant demonstration and pointing out flaws of logic. Embarrassing.

This can be devastating, because even if the analysis is ultimately leading to the real core problems, the doubts raised during a flawed presentation may end up in disbelief or rejection of the conclusions.

As Bill Dettmer warns in his personal style at the end of his 6-day intensive Logical Thinking Process Training Course, “You are now armed and dangerous”. In essence he gave the participants potent weapons, but their lack of practice may lead them to shoot themselves in the leg.

Well, considering my own scars, I can only agree.


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Original: https://hohmannchris.wordpress.com/2017/07/09/beware-of-the-logical-thinking-process-apparent-simplicity/
By: Chris Hohmann
Posted: July 9, 2017, 4:35 pm

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