16 Questions to Ask on Your First (or Next) Gemba Walk

16 Questions to Ask on Your First (or Next) Gemba Walk

By Discovery Lean Six Sigma

0/5 stars (0 votes)

16 Questions to Ask on Your First (or Next) Gemba Walk
 

Toyota Chairman Fujio Cho gave a brilliantly simple description of what to do on a Gemba walk.  "Go see, ask why, show respect," he said. That’s it in a nutshell. During a Gemba walk, supervisors and leaders go to the place where work is done (the Gemba). They observe (not fix) processes and activities and ask questions that will help lead to future improvements.

“Why?” is certainly an important question, but it is by no means the only one. We’ve put together a list of other questions that may be useful, especially if you are new to Gemba walks or if you are taking a look at a process for the first time. They may not all make sense in your situation, but perhaps they will trigger additional ideas.





Original: https://blog.kainexus.com/improvement-disciplines/lean/gemba-walks/16-questions-you-can-ask-on-your-first-or-next-gemba-walk
By: Kade Jansson
Posted: April 24, 2017, 2:09 pm

comments powered by Disqus

Discovery Lean Six Sigma

Dummy user for scooping articles

I'm a dummy user created for scooping  great articles in the network for the community.