How to Assess Your Organization’s Quality Culture

How to Assess Your Organization’s Quality Culture

By Discovery Lean Six Sigma

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Critical success factors for leaders and employees

New technologies have empowered customers to seek out the best products and services at the lowest cost and shortest delivery times. Customers can compare price and delivery information as well as reviews about product quality. Thus, the importance of sustaining outstanding quality in order to stand out from competitors and be profitable is critical. It requires a sustainable quality culture with intrinsically motivated employees who view quality not as a chore but as a source of satisfaction.

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By: Ryan E. Day
Posted: August 16, 2016, 8:09 pm

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