Thanks as always to Ryan McCormick for this… there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership. Healthcare – Creating Value for Patients Great piece in New York Times, The Unmitigated Chaos of America's Attempt at Color-Coded Covid […]
The post Ryan McCormack’s Operational Excellence Mixtape: April 9, 2021 appeared first on Lean Blog.
How often does your organization, your team, or even yourself take intentional time to check, to reflect, to study, and to learn, on the progress that you’re making towards goals or strategic initiatives? And how okay is it for you or others in your organization or in your team to come forward with problems or […]
The post The Problem with “Checking”: Practice SAPD “Study-Adjust-Plan-Do” Instead! appeared first on Katie Anderson.
Scroll down for video, how to subscribe, and more My guest for Episode #408 of the Lean Blog Interviews podcast is Katie Labedz, the author of the new book How to Improve Absolutely Anything: Continuous Improvement in Your Home, Office and Family Life. Katie Labedz is a Lean Six Sigma Master Black Belt with over […]
The post Katie Labedz on “How to Improve Absolutely Anything” appeared first on Lean Blog.
The next pillar of Total Productive Maintenance (TPM) is Early Equipment management. This includes topics like design for maintenance. It is also a valid tool, although it is hard to estimate how much early equipment management is right for your company. Nevertheless, it may give you inspiration to improve your shop floor. Quick Update: My ... Read moreThe post The Pillars of TPM – Early Equipment Management first appeared on AllAboutLean.com.
I've been a fan of Dr. Marty Makary and his work for a while now. He has written about the systemic problems in healthcare that lead to so much harm and death as a result of preventable medical errors, including his book Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care. […]
The post The Tragic Hospital Elevator Story That’s Hard to Believe appeared first on Lean Blog.
Why indeed? Isn’t Lean a factory thing?
Well, no…Lean is a business system comprising the entire enterprise.
The Toyota Business System, for example, addresses the three critical “loops”:
Sales are about information. What features does the customer want? At what price point? What promotions does he respond to? How does she want to receive her products or service?
How was our last promotion perceived? And so on...
Production (Operations), usually our most valuable & expensive asset, runs on information. We only make what our information tells us to make.
If our information is wonky, our most valuable asset is unlikely to operate in its sweet spot. Result: overproduction, inventory and all the associated ills.
So how do we introduce Lean in Sales?
Here are some questions to get you started:
- What is value in Sales? (Who are our internal & external customers and what do they need from us?)
- What is waste?
- What are some core mental models in our Sales department?
- What are our current processes for delivering this value?
- How aligned are they to delivering the value our customers expect?
- How do we improve them?
If you make scrap in a factory, everyone can see it. “Hey, we made a whole pile of junk yesterday…”
In business processes, by contrast, you can’t see the scrap. A good forecast & a bad forecast look identical…
On the plus side, sales folks are usually smart & creative. If you introduce the fundamentals with finesse, they run with them.
All for now.
PS For more, check out The Remedy – Bringing Lean Out of the Factory to Transform the Entire Organization.
In case you missed our last few blogs... please feel free to have another look…
Back to Basics - What is Value?
You Want to Get More Done? Do Less…
Strategy Deployment & Language
Where Lean Has Gone Wrong & What to Do About It, Part 2
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My previous post in this series: A Lean Guy Gets Vaccinated at Dodger Stadium On Saturday, March 6th, I had the opportunity to visit two mass vaccination sites that were each being run in partnership with the UC San Diego Health System. Thanks to Lily Angelocci for being my main host and thanks also to […]
The post Why “On Deck Chairs” Can Improve a Covid Vaccination Clinic Flow and Throughput appeared first on Lean Blog.
Pfizer-BioNTech just announced the results of a COVID-19 vaccine clinical trial of 12- to 15-year olds. Because the vaccinated group had 0 infections, the news media jumped to the conclusion that the vaccine has “100% efficacy” on 12- to 15-year olds. That is what the chyron said on NBC news. A look at the published […]