Blog entry by LSSU Admin

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by LSSU Admin - Friday, 22 May 2020, 3:06 PM
Retrieved from: Lean Blog
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Thanks as always to Ryan McCormick for this… Healthcare – Creating Value for Patients Customer Experience practices are being more widely adopted in healthcare.  Patient satisfaction surveys are no longer enough to put the patient experience at the centre of care. I was excited in 2018 when Atul Gawande was announced as the CEO of Haven […]

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