Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly well and believe what's written here to be true. The blog reader is a career-long Lean practitioner who has done a lot of work in healthcare. This isn't a masked story […]
The post What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication Error appeared first on Lean Blog.
I've been to the Kennedy Space Center three times, I think… in 1980, 1985, and now in 2020 as an adult. Here's a photo of me in 1980, standing in front of the enormous Vehicle Assembly Building that's still being used today. Also below is a photo I took from a tour bus — I […]
There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen who are pulling a cart that has square wheels. One says, “No thanks,” and the other says, “We're too busy.” There are different versions of this cartoon out there and I'm not sure what the […]
The post Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement? appeared first on Lean Blog.
Let's start today's post with Point #8 from The Toyota Way management philosophy: “Use only reliable, thoroughly tested technology that serves your people and processes.” Today's blog post isn't about politics or candidates — it's about process. Two weeks ago, you probably heard about the “epic fiasco” (or “systemwide disaster“) that was the Iowa Democratic […]
The post Iowa Democratic Caucus 2020: “App Problem” or “System Problem”? Implications for Our Work? appeared first on Lean Blog.
“TQM and Six Sigma are management fads that obey similar laws to clothing fashions. There are fashion designers who create the trend, and multipliers who disseminate and popularize it. These primarily include business consultants, but also scientists, managers, non-fiction authors or journalists. And there is the customer base that hopes to benefit from going […]
The post Whatever became of Six Sigma? | Alfred Kieser | brand eins appeared first on Michel Baudin's Blog.
Healthcare – Creating Value for Patients “We have a good people in a bad system”. Here's an excellent interview with Dr. Marty Makary, author of “The Price We Pay”, on how to address the challenges of the US Healthcare system. Who knows better how to improve healthcare than those delivering it? Christus St. Vincent in Santa Fe is […]
In Episode 13 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh reconnect in their first joint episode this year, after a couple of weeks of guest hosts. Our last episode together was filled with Grinches, gremlins, and glitches, so it was nice to both be in a proper recording location