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by LSSU Admin - Wednesday, 24 March 2021, 10:43 PM
Retrieved from: Lean – Katie Anderson
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If you were to write down the 10 most important principles that you live by, what would they be? This is your credo. Writing your leadership or personal credo is “like the blueprint for the culture that you want to create.” In the video and and post below I share the importance of intention — […]

The post What is your leadership credo? appeared first on Katie Anderson.

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by LSSU Admin - Wednesday, 24 March 2021, 3:54 PM
Retrieved from: Old Lean Dude
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Front line employees should be sharing regularly with each other – peer to peer, across departments. They were, after all, the persons closest to the action and most responsible for improvements that had been made. They were the experts. We didn’t know the Japanese word for this at the time (Yokoten), but the significant improvement to alignment as silos were removed was yet another happy accident.
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Innovation Management in Minitab Engage | An Organization Case Study

When the leadership team at Minitab wanted to surface some new, innovative ways to leverage the power of the tools and forms in Minitab EngageTM, they turned to the most innovative people they know: their employees.  By using a targeted approach to achieve its objective, Minitab benefited from the submission of great ideas that not only generated some innovative Minitab Engage use cases, but even led to the addition of a brand-new form that would further differentiate the product.

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by LSSU Admin - Wednesday, 24 March 2021, 11:00 AM
Retrieved from: A Lean Journey
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As a result of the COVID-19 pandemic, it’s safe to assume at this point that “how we work” will never be the same. Even after the pandemic passes, its effect on the workplace will linger. On the professional front, the biggest legacy of COVID-19 is the way in which it pushed more people than ever before to work in a remote environment. Some employees and employers have embraced the change and made the most of it — but others have struggled every step of the way, such as...

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Scroll down for video, how to subscribe, and more My guest for Episode #406 is Dr. Ivan Zakharenkov, he's a doctor of veterinary medicine and he's Chief Executive Officer at the company Veterinary Integration Solutions. He goes by Dr. Zak for short and he's based in Brantford, Ontario, Canada. I'm joined, as my co-host, by […]

The post Ivan Zakharenkov, DVM on Using Lean to Address Burnout in Veterinary Medicine appeared first on Lean Blog.

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by LSSU Admin - Tuesday, 23 March 2021, 12:00 PM
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This small series on Total Productive Maintenance (TPM) looks at the pillars of the TPM framework. This particular post focuses on the topic of autonomous maintenance, which I think is a valid and useful pillar of TPM. It is one of the pillars of the framework where TPM really shines and adds a lot of ... Read more

The post The Pillars of TPM – Autonomous Maintenance first appeared on
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You might remember episode #362 of my Lean podcast, where Adam Lawrence talked about his concept called “The Wheel of Sustainability.” Well, a year later, that concept is a book! We recorded a short bonus episode to talk about that AND the chance for you to win one of three signed copies. Use this form […]

The post Enter to Win Adam Lawrence’s Book “The Wheel of Sustainability” appeared first on Lean Blog.

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by LSSU Admin - Monday, 22 March 2021, 3:00 PM
Retrieved from: Lean Thinking
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By Pascal Dennis (bio)

Value is Lean’s guiding star, Mother Lode and raison d’etre.

So what is value? Here are some common definitions:
  • ‘What the customer is willing to pay for.’
    • Okay, but what if the customer doesn’t know what they’re willing to pay for? (Would customers have said yes to the IPad in conception?)
  • Value = Quality/Cost
    • A serviceable definition
  • Changes form, fit or function of a product
    • A nice manufacturing definition, but does it apply in, say, a bank or hospital?
  • An action that moves a process forward
    • Nebulous, no?


All of these are correct, in their way. Value is like a gemstone – hold it up to the light and different colors emerge.

Most importantly, the team must connect closely with internal and external customers and understand value from their point of view.

This is the beauty of connectivity and commerce. Work is activity that creates value. Our work enables our customer, who is thereby able to create more value.

The splendid work of Steve Jobs, Bill Gates and their teams compound my productivity (such as it is).

Work ennobles and enriches both the worker and the recipient, which is why we revere it so.

(Of course, there are extreme philosophies that demean work, and believe value is fixed and cannot be created. For these, the only question for such is how to divide the economic pie.

But you rarely see them in a factory, hospital, design studio or any place value is created.)

In summary, value is Lean’s guiding star. Get close to your customer and ask them what they need from you.

Best regards,


In case you missed our last few blogs... please feel free to have another look…

You Want to Get More Done? Do Less…
Strategy Deployment & Language
Where Lean Has Gone Wrong & What to Do About It, Part 2
Where Lean Has Gone Wrong & What to Do About It, Part 1

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by LSSU Admin - Monday, 22 March 2021, 11:00 AM
Retrieved from: A Lean Journey
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There are three important factors that come together when determining the success of a project. These are, of course, quality, budget, and time. In this post, I am going to discuss the latter. Time management is one of the most difficult things for any project manager, especially when scope creep kicks in and things go wrong during the project lifecycle. After all, it is difficult, if not impossible, for a project to run exactly as you expected it to when you finalized your project plan. Here...

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I'd like to thank my friend Skip Steward for inviting me to be a guest on his podcast called “Connecting the Dots.” The podcast is one of their initiatives that's intended to get the word out (internally and publicly) about their Baptist Management System at their health system. I was interviewed by Skip, Dr. H.F. […]

The post Interviewed by Doctors on the “Connecting the Dots” Podcast appeared first on Lean Blog.