September 2018

    Four Types of Problems


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    October 1, 2018 - When faced with a problem, many business leaders and teams mechanically reach for a familiar problem-solving methodology. The problem is that the methods are often mismatched with the problem, creating unnecessary struggle, frustration, delay, and...

    Four Types of Problems (Introduction)


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    October 1, 2018 - An excerpt from Four Types of Problems IntroductionThe four types of problems are:Type 1: Troubleshooting: Reactive problem solving that hinges upon quick response and dealing with immediate symptoms of a perceived problem. It provides...

    Four Types of Problems (Foreward)


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    October 1, 2018 - An excerpt from Four Types of Problems Foreward by John Shook“What problem are you trying to solve?” Those are the most common words uttered by the most esteemed lean sensei and the words that author Art Smalley’s first...

    Four Types of Problems (Printable)


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    October 1, 2018 - Download a fun way to reference the four types of problems.Each type of problem category requires different thought processes, improvement methods, and management cadences. Each type has its own sub-system and surfacing mechanism, management...

    Factory physics was once the rage, but I don't hear about it any more -- was it wrong?


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    October 1, 2018 - Dear Gemba Coach,  What happened to factory physics? It used to be all the rage some years ago, but we hardly ever hear about it these days. Was it wrong?

    Not Every Problem Is a “Nail” But Companies Typically Reach for the Same Old “Hammer”


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    October 1, 2018 - Learn how you can avoid the frustrating, ineffective, but widespread “hammer-and-nail” problem-solving pitfall by recognizing four main problem types so you apply the right problem-solving approach to the right problem.

    Just Go Lean Something Today


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    September 30, 2018 - Here I sit on a Sunday morning, having officiated some college football this weekend. As always, there are a few plays that I wish I could have done differently. In 32 years, I have never NOT felt this way. Officiating is like golf and lean, I...

    How To Get The Most Out Of Crowdsourcing


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    September 30, 2018 - Over the years I’ve written numerous times about not only the growth in crowdsourcing and other methods of open innovation, but the various studies seeking to understand how we can do so effectively.  It probably reached peak popularity a...

    3 Tips for Incorporating Six Sigma into Your Sourcing Process


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    September 30, 2018 - Six Sigma is a set of techniques and tools used for process improvement that was developed by Motorola and promoted by General Electric. These set of tools and techniques have a wide range of applications beyond manufacturing. The application of the...

    Three Things to Help You Get Over Failure


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    September 30, 2018 - The road to success isn’t lined with failure, it’s lined with this instead. We’ve all been there; the heartbreak of failing at something we desperately wanted to succeed at. You can’t call yourself an entrepreneur, much less...

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