October 2016

    Challenging Mindsets to Re-learn Lean at Delphi Automotive


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    Challenging Mindsets to Re-learn Lean at Delphi Automotive
    November 1, 2016 - This is exactly the position that Peter Watkins found himself in when he embarked on his new challenge as Vice President Global Operational Excellence at Delphi Automotive.    Since the mid 90’s Delphi have featured numerous times...

    Big Problems? Start Small


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    Big Problems? Start Small
    November 1, 2016 - "In problem solving, we’re taught to ask a simple question, “Is this problem within my scope of control?” If yes, then we go after it. If no, then we escalate it to the next level of management. But for that to happen, I’ve...

    "Pushy" Rescue Groups


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    October 31, 2016 - I thought I would look, again, at “push” vs. “pull” systems. Though I have written on this topic before, it can be a little difficult to comprehend. What we are really looking at is when the customer enters the value...

    Coaches, Managers, Collaboration and Agile, Part 3


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    October 31, 2016 - I started this series writing about the need for coaches in Coaches, Managers, Collaboration and Agile, Part 1. I continued in Coaches, Managers, Collaboration and Agile, Part 2, talking about the changed role of managers in agile. In this...

    Lean Wizards


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    Lean Wizards
    October 31, 2016 - October was Lean conference month for me: First our own Northeast Lean Conference in Worcester (pronounced “Wustah”), then the international AME conference in Dallas and finally, the mid-Atlantic Lean Conference in Timonium,...

    Toyota’s Management History


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    Toyota’s Management History
    October 31, 2016 - One of the items Toyota highlights on their web site is winning the Deming Prize in 1965.Professor Deming and Toyota President Fukio Nakagawa at the Deming Prize award ceremony (1965)From the Toyota website:Receiving the Deming Application Prize...

    Too Often, Power Means the Power to Do Stupid Things


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    Too Often, Power Means the Power to Do Stupid Things
    October 31, 2016 - Uneasy lies the head that wears the crown.Henry 1V, Part 2The past decade, I’ve been privileged to coach many senior executives. In my experience, most are caring, thoughtful and capable.They understand and accept the burdens...

    6 Reasons to Make Gemba Walks Part of Your Routine


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    6 Reasons to Make Gemba Walks Part of Your Routine
    October 31, 2016 - I don’t know anyone these days who doesn’t have a full, if not overflowing, plate when it comes to work. We’re all trying to do more with less. Under these conditions, it’s no wonder that some of the things we know we should...

    Learn to Affect Customer Behavior Using the Theory of Planned Behavior


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    Learn to Affect Customer Behavior Using the Theory of Planned Behavior
    October 31, 2016 - How can you change the behavior of your customers?   Try the Theory of Planned Behavior.The Theory of Planned Behavior (TPB) is an established behavioral psychological theory that links beliefs and behavior. It was...

    Lean Roundup #89 – October, 2016


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    Lean Roundup #89 – October, 2016
    October 31, 2016 - A selection of highlighted blog posts from Lean bloggers from the month of October, 2016.  You can also view the previous monthly Lean Roundups here.Toyota Kata: Reflection on Coaching Struggling Learners – Mark Rosenthal says...

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