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    Human Resources in the Post Deming Era


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    June 17, 2019 - Guest post by John Hunter, founder of curiouscat.com (in 1996). At the 1994 Ohio Quality and Productivity Forum conference, Peter Scholtes and Mary Jenkins shared their presentation, Human Resources in the Post Deming Era: Mary Jenkins: The vast...

    #TargetDown is an Opportunity for Improvement


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    June 17, 2019 - I guess I picked a bad day to go to Target. I kind of knew it was a bad day to go to Target because it was a Saturday and the day before Father’s Day. I didn’t know it would be a really, really bad day to go to Target - an all systems...

    Choosing WHAT to Do


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    June 17, 2019 - In business you’ve got to do two things: choose what to do and choose how to do it well. I’m not sure which is more important, but I am sure there’s far more written on how to do things well and far less clarity around how to...

    Back to Basics – Customer Value


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    June 17, 2019 - By Al Norval (bio)I’d like to start a series of blogs today which get back to the basics of Lean. It seems to me that as Lean gets more mainstream, people are forgetting the basic principles of Lean and are contorting Lean into something it...

    Why Knowledge Management Strategy Is Important for Business Sustainability


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    June 17, 2019 - In today’s business environment, learning and knowledge have become key success factors internationally and intangible resources are of vital importance. The struggle between competing firms has moved from tangible resources to intangible...

    How IBM Sees The Future Of Artificial Intelligence


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    June 17, 2019 - Ever since IBM’s Watson system defeated the best human champions at the game show Jeopardy!, artificial intelligence (AI) has been the buzzword of choice. More than just hype, intelligent systems are revolutionizing fields from medicine and...

    10 Ways to Be a Successful Change Leader


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    June 17, 2019 - This month's ASQ's Influential Voices topic is about change leadership. In today’s current climate transformation is a common term and transformative efforts are a regular occurrence. Although these efforts are common, according to...

    How to Tell Your Boss to Stop Texting You on the Weekend


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    Part of group: Lean Leadership
    June 17, 2019 - She was the sixth executive assistant to leave in the past year, and her boss—my coaching client—had no clue why he was losing so many employees. He kept telling me what a great leader he was. But as you’ve likely heard me say...

    How do I implement 5S when operators think everyone does things a little differently?


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    June 17, 2019 - Dear Gemba Coach,  How do I implement 5S  in our small but growing shop where operators have the belief that everyone does things a little differently?

    Diverse Talent Drives Innovation: A Collision Conference Interview with Rusul Alrubail


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    June 16, 2019 - Collision Conference took place in Toronto, Canada May 20-23. It is North America’s fastest growing tech conference, welcoming 25,000+ participants from 125 countries with 45.7% female attendance. I had the opportunity to meet with...

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